Order Policies

Quotes

Quotes are handled by phone, fax, or e-mail. Non-Standard typestyles, special designs, or logos must be faxed to ensure accurate pricing. Quotes are typically completed within 1 hour.

Artwork

Artwork must be supplied in vector format using one of the following file types: eps, ai, pdf, cdr or dxf.

Neon

Letter styles with thin strokes or smaller sized letters must meet a minimum stroke-width of 1½" to be considered for neon illumination.

Patterns

Full size installation patterns are included with every order. Standard fonts and imported information can be made into full size patterns. We can not provide full size patterns from scanned art.

Paint

Painting prices are based on standard colors. There is no additional cost for custom color matches. When placing an order, please specify paint color, finish (gloss, semi-gloss, or matte), and PMS number. For greatest color and finish accuracy, send a sample with order information.

Special Designs

Every sign we build is custom, special designs are welcome.

Large Letters

We can make letters as large as 12'.

Shipping

Prices are FOB — Hudson, Florida.

Delivery

Your signage will be given a shipment date on the day your completed purchase order is received.

Warranty

Materials and workmanship are guaranteed for one full year. This warranty does not include freight charges both ways, and does not include labor for removal or reinstallation.

Damage Claims

All damage should be reported to shipping carrier at once. Our liability ends when orders are picked up by the carrier, but we will help you through the claim process.

Terms

Our terms are 50% with order balance C.O.D. Discover, MasterCard and Visa accepted.